This was probably the most annoying customer exchange I have ever had:
Me: *answers phone* [insert company], how may I help you?
Him: Yeah, this is [insert company that I just said]?
Me: Yes.
Him: (legit livid) WELL *MAYBE* YOU SHOULD ANSWER THE PHONE LIKE THAT SO I KNOW WHO I'M SPEAKING WITH.
Me: (joins him in lividness) I. DID. I SAID '[INSERT
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